FAQ

Big Shot Games is a Social Casino that offers awesome sweepstakes prizes as an added bonus. You can play a variety of casino games, earn sweepstakes entries, and have the chance to win real prizes.

We operate under a sweepstakes model. This means you can participate in games and activities to earn sweepstakes entries, which can then be redeemed for chances to win real prizes.

Sweepstakes casinos, such as Big Shot Games, are legal in most U.S. states. However, please check our Terms & Conditions for a comprehensive list of States that are not permitted to play.

To get started, create an account on our site, complete the registration process, and start playing games to earn sweepstakes entries.

Big Shot Games offers free methods to obtain sweepstakes entries, including logging in, participating in promotions, and other no-purchase-necessary activities. There may also be options to purchase additional entries, but these are entirely optional.

You can earn sweepstakes entries by playing games, participating in daily activities, and taking advantage of special promotions on Big Shot Games.

Big Shot Games offers a diverse range of games, including slots, table games, and more, providing an exciting and engaging gaming experience.

Sweepstakes entries can be redeemed for chances to win real prizes. Follow the instructions on the Big Shot Games website to enter sweepstakes and redeem your entries.

Prizes at Big Shot Games can include cash, gift cards, merch, electronics, and other exciting rewards. Check the current sweepstakes listings for available prizes.

To redeem your winnings, log in to your Big Shot Games account, go to the redemption section, and follow the instructions provided. Redemption methods may vary depending on your location and the prize won.

Yes, Big Shot Games takes the security of your personal information seriously. We use advanced encryption and security measures to protect your data.

If you have any questions or need assistance, you can contact Big Shot Games customer support through our website or via email at [email protected].

Yes, you must be at least 18 years old to participate in Big Shot Games’ games and sweepstakes competitions; or such higher minimum legal age of majority as stipulated in the jurisdiction of your residence.

Yes, Big Shot Games is optimized for mobile play, so you can enjoy your favorite games and earn sweepstakes entries on the go.

This helps us verify your identity, protect your account, and ensure you never lose access. Keeping your phone number and email address up to date adds an extra layer of security — especially if your account is ever compromised. It’s a simple step that goes a long way in keeping your gameplay safe and uninterrupted.

Debit and credit cards are available, although some banks may not allow you to play with a Social Casino. We always recommend ACH payments for their speed, security, and guaranteed success, provided you have sufficient funds in your account.

All of our Games run on certified RNGs and are used worldwide by both Social Casinos and licensed operators. These are the same games, from the same reputable studios.

Please upload a government-issued ID and a utility bill or bank statement that shows your name and address. Follow the steps in your account settings.

Social/Gold Coins have no monetary value, and Sweepstakes/Sweeps Coins can be redeemed for prizes. Our Loyalty Scheme also offers both Points and Bones, which can also be used to redeem prizes.

Please upload a government-issued ID and a utility bill or bank statement that shows your name and address. Follow the steps in your account settings.

We typically offer new players a welcome package that includes free coins and a purchase incentive. This varies and changes frequently, so we recommend checking out the Promotions page for more details.

We typically process redemptions within 48 hours, provided no additional verification or gameplay checks are required. We cannot guarantee how long it will take for redemptions to reach you - please contact customer support if you are experiencing issues.

Please contact our support team at [email protected] and request that we close your account. We’ll be sad to see you go, but we’ll be happy to do this for you. Please note that we cannot delete any historical data due to GDPR regulations.